Privacy Policy
Effective: June 8, 2026
Hydrate America ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website at hydrateamerica.com, how we use it, and the choices you have. By using our website or submitting our lead capture form, you agree to this Privacy Policy.
What we collect
We only collect the information you choose to give us. When you fill out our contact form to request information about our service, we collect:
- Your name
- Your business name
- Your email address
- Your phone number
We do not collect any other personal information beyond what you provide through the form. We do not currently use tracking cookies or analytics services that identify individual visitors.
How we use your information
We use the information you provide only to:
- Contact you about your inquiry, typically by phone, email, or text message
- Discuss our water dispenser rental service and pricing
- Schedule installation, service visits, and respond to questions if you become a customer
- Send occasional service-related updates to existing customers
We do not use your information for unrelated marketing, and we do not send mass marketing emails to non-customers.
Who has access to your information
We do not sell, rent, or trade your personal information with third parties. The only parties with access to your information are:
- Hydrate America employees, for the purposes described above
- Netlify, which hosts our website and processes our lead capture form on our behalf. Netlify's privacy practices are governed by their own privacy policy
- Our email provider, which delivers messages between you and our team
We may also disclose your information if required to do so by law, court order, or to protect our rights or the safety of others.
How long we keep your information
We keep your contact information for as long as is reasonably necessary to respond to your inquiry, provide service if you become a customer, or maintain business records. If you do not become a customer and ask us to delete your information, we will do so promptly.
Your choices and rights
You may contact us at any time to:
- Ask what information we have about you
- Correct or update your information
- Request that we delete your information
- Opt out of any future communications
To make any of these requests, email us at mateo@hydrateamerica.com or call (774) 696-0305.
If you are a resident of California, Virginia, Colorado, Connecticut, or another state with consumer privacy laws, you may have additional rights under your state's law, including the right to know what categories of personal information we have collected, the right to delete that information, and the right to opt out of any sale of personal information. We do not sell personal information.
Security
We take reasonable steps to protect the information you provide. Our website uses HTTPS encryption, and our lead capture forms are processed by Netlify, which maintains industry-standard security practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's privacy
Our service is intended for businesses. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at mateo@hydrateamerica.com or (774) 696-0305.